I'll admit that I misread your first comment, for which I do apologize.

For your second comment, I interpreted it as "needed to find someone to help" rather than "needed to accept the help offered." If that had been the case, I was about to be appalled. And I do agree that a ramp out front would have been a better plan.

The ramp they did have was used for accessibility in getting onstage for the masquerade (which is always from backstage for the surprise of the presentation). It was long and I don't know that they could have moved it out front, given the way it was put together. The right answer would have been a second ramp for out front.