sasha_feather: Retro-style poster of skier on pluto.   (Default)
[personal profile] sasha_feather
As you probably know, I am one of a handful of people who run Access at WisCon. I've done this for a few years and learned a ton. Access initiatives at WisCon have largely been very successful and well-regarded.

Karen Moore recently went to WorldCon and was struck by the difference in the lack of accessibility there vs. at WisCon. She wrote us a letter to say so, and gave me permission to quote her letter in my blog. Excerpts from her letter follow:

----begin----

As difficult as it is to juggle 1,000 convention members through the Concourse Hotel’s [WisCon's event site] elevators, I have never seen a wheelchair or scooter user wait for 55 minutes to get onto an elevator at WisCon. I’ve seen that happen multiple times this weekend. It has never been necessary at WisCon to take one elevator to the ground floor, transfer to a second elevator to reach the below-ground floors, traverse a tunnel between two buildings to reach yet a third elevator in order to reach a different floor in the other building to go from one panel to the next. That is a frequent occurrence at WorldCon; in fact, one scooter user we spoke to had concluded that the best she could hope for was to be able to attend a panel in every other timeslot, because the lengthy waits at multiple elevators meant that it took her at least two full hours to navigate from one panel to the next one.

As much of a hurdle it was to move awareness of access into the forefront of people’s consciousness at WisCon, you achieved that very effectively, with announcements, signage, blue tape and multiple other means of communicating to the able-bodied that perhaps taking the stairs would not be a huge burden, and that it would be worthwhile to do so to free up elevator space for those who cannot move between floors in any other way. At WorldCon, there was nary a whisper of such messages, save for a brief blurb titled “Be Kind to your Wheel-Footed Friends” in the Saturday newsletter – and that was AFTER I buttonholed the con chair on Friday afternoon and gave him merry hell about it.

As challenging as it is to finagle a wheelchair/scooter parking spot in some of those oddly-shaped meeting rooms at the Concourse, you still manage to do so in every single one. There is absolutely NO awareness of the need for wheelie/scooter parking spaces at WorldCon. Wheelchair/scooter users are on their own to try to squeeze into space, move chairs around, and try to find a spot to settle.

And even though it is far from ideal for wheelchair/scooter users to have to use that little elevator to navigate the half-flight of stairs to reach the last two panel rooms on the first floor, at least there IS an elevator. There is at least one room in WorldCon’s venue that can ONLY be accessed if one can climb stairs, and they programmed events in that room in every single time slot of the entire con.

And finally, as much pushback as I know Access has gotten from within the committee over its mission, at least none of WisCon’s concom (that I know of) has ever seriously suggested developing an entire track of programming that doesn’t exist, located in a room that doesn’t exist, and then put the damn thing in the pocket program book, the online program and everywhere else. Evidently, someone in the WorldCon committee finds it immensely amusing to think of a convention member with no cartilage left in his hips struggling painfully down multiple escalators, across the tunnel, up more escalators, then searching through a maze of corridors for a program event, only to find a sign that essentially says “Ha, ha, gotcha, Sucker!” The con chair heard from me on that topic as well, by the way. His response? “Well, I’m sorry you don’t see the humor in it.”

-----end-------

WorldCon does have an accessibility department, but it sounds like it is not succeeding. It also sounds like, from this last paragraph, that the ConCom trolled its own membership.

I repost this here not to pick on WorldCon or to cause drama, but rather to say, here is a problem, at this covention and at others. What can we do to work on addressing this problem?

Initiatives at WisCon succeeded because of committed activists and allies. I suspect that each convention will need insiders on their con coms to bring initiatives forward-- that change will have to come from the inside.

At one convention that I won't name at present, I think that criticism around accessibility caused a very strong backlash, and that comparisons to WisCon only made the backlash worse. We were seen as condescending outsiders to their in group. My own perspective is that I have practical experience that I want to share, but, the criticism was not taken as constructive and relationships were damaged.

This is not my intention here. Better access improves things for everyone involved, and it is not as hard to implement as one might think.

Thoughts?

Date: 2012-09-06 08:59 pm (UTC)
saraphina_marie: (Default)
From: [personal profile] saraphina_marie
I also ran into Lee Martindale who, I suspect, will be also composing her own letter to the concom and Hyatt corporate.
As someone of average proportions and able-bodied, many of the tiny bathrooms with switch-back corridors were difficult for me to navigate and I was horrified to even imagine the stress it was causing those who were less mobile than I.

Also the utter lack of WorldCon-generated signage was terrible. Especially in the West Tower where some other con-goer (not a Hyatt staffer, or Con staffer or volunteer) was kind enough to direct me tot he Silver Level of that space because the Hyatt signs ran out abruptly and there was no other source of directions and no one to ask. I spent a lot of time frustrated

Date: 2012-09-07 01:50 am (UTC)
naomikritzer: (Default)
From: [personal profile] naomikritzer
Yeah, the signage was terrible. I heard somewhere that the hotel didn't want tape on their walls. Of course, the wrong sorts of tape can damage wallpaper, but what about the Magic Blue Tape that All Cons Use? Cons NEED signage. They need LOTS of signage. I wasn't even sure which floors were party floors, all con.

Tape?

Date: 2012-09-07 02:59 pm (UTC)
From: (Anonymous)
The hotel forbade *any* tape whatsoever, even the magical blue tape. The con (and guests, hence no room party signs for the most part) were forbidden from affixing anything to any surface of any kind. You could drape something over a chair, or use an easel/sign board, but that was it.

Which is an issue, but it's not something the hotel liaison was able to fix for this con.

Re: Tape?

Date: 2012-09-22 10:18 am (UTC)
From: (Anonymous)
I recently ran a (small, comparatively) convention that had this same problem. The way we solved it was having multiple white boards and moveable stands that we could use to put signs around the venue. There was a big whiteboard and pin-up board at the reg desk which had maps, anti-harrassment policy, day's programme in large print, and other stuff. People seemed to find it useful.

And on some occasions we cheated and blu-tacked things to the doors anyway, but that's really not an option I'd advocate.

As an aside, what is this magical blue tape? Is it blu-tack?

- PharaohKatt

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