sasha_feather: Retro-style poster of skier on pluto.   (Default)
[personal profile] sasha_feather
As you probably know, I am one of a handful of people who run Access at WisCon. I've done this for a few years and learned a ton. Access initiatives at WisCon have largely been very successful and well-regarded.

Karen Moore recently went to WorldCon and was struck by the difference in the lack of accessibility there vs. at WisCon. She wrote us a letter to say so, and gave me permission to quote her letter in my blog. Excerpts from her letter follow:

----begin----

As difficult as it is to juggle 1,000 convention members through the Concourse Hotel’s [WisCon's event site] elevators, I have never seen a wheelchair or scooter user wait for 55 minutes to get onto an elevator at WisCon. I’ve seen that happen multiple times this weekend. It has never been necessary at WisCon to take one elevator to the ground floor, transfer to a second elevator to reach the below-ground floors, traverse a tunnel between two buildings to reach yet a third elevator in order to reach a different floor in the other building to go from one panel to the next. That is a frequent occurrence at WorldCon; in fact, one scooter user we spoke to had concluded that the best she could hope for was to be able to attend a panel in every other timeslot, because the lengthy waits at multiple elevators meant that it took her at least two full hours to navigate from one panel to the next one.

As much of a hurdle it was to move awareness of access into the forefront of people’s consciousness at WisCon, you achieved that very effectively, with announcements, signage, blue tape and multiple other means of communicating to the able-bodied that perhaps taking the stairs would not be a huge burden, and that it would be worthwhile to do so to free up elevator space for those who cannot move between floors in any other way. At WorldCon, there was nary a whisper of such messages, save for a brief blurb titled “Be Kind to your Wheel-Footed Friends” in the Saturday newsletter – and that was AFTER I buttonholed the con chair on Friday afternoon and gave him merry hell about it.

As challenging as it is to finagle a wheelchair/scooter parking spot in some of those oddly-shaped meeting rooms at the Concourse, you still manage to do so in every single one. There is absolutely NO awareness of the need for wheelie/scooter parking spaces at WorldCon. Wheelchair/scooter users are on their own to try to squeeze into space, move chairs around, and try to find a spot to settle.

And even though it is far from ideal for wheelchair/scooter users to have to use that little elevator to navigate the half-flight of stairs to reach the last two panel rooms on the first floor, at least there IS an elevator. There is at least one room in WorldCon’s venue that can ONLY be accessed if one can climb stairs, and they programmed events in that room in every single time slot of the entire con.

And finally, as much pushback as I know Access has gotten from within the committee over its mission, at least none of WisCon’s concom (that I know of) has ever seriously suggested developing an entire track of programming that doesn’t exist, located in a room that doesn’t exist, and then put the damn thing in the pocket program book, the online program and everywhere else. Evidently, someone in the WorldCon committee finds it immensely amusing to think of a convention member with no cartilage left in his hips struggling painfully down multiple escalators, across the tunnel, up more escalators, then searching through a maze of corridors for a program event, only to find a sign that essentially says “Ha, ha, gotcha, Sucker!” The con chair heard from me on that topic as well, by the way. His response? “Well, I’m sorry you don’t see the humor in it.”

-----end-------

WorldCon does have an accessibility department, but it sounds like it is not succeeding. It also sounds like, from this last paragraph, that the ConCom trolled its own membership.

I repost this here not to pick on WorldCon or to cause drama, but rather to say, here is a problem, at this covention and at others. What can we do to work on addressing this problem?

Initiatives at WisCon succeeded because of committed activists and allies. I suspect that each convention will need insiders on their con coms to bring initiatives forward-- that change will have to come from the inside.

At one convention that I won't name at present, I think that criticism around accessibility caused a very strong backlash, and that comparisons to WisCon only made the backlash worse. We were seen as condescending outsiders to their in group. My own perspective is that I have practical experience that I want to share, but, the criticism was not taken as constructive and relationships were damaged.

This is not my intention here. Better access improves things for everyone involved, and it is not as hard to implement as one might think.

Thoughts?

Date: 2012-09-06 05:40 pm (UTC)
dulcinbradbury: A picture from my rock. :) (Default)
From: [personal profile] dulcinbradbury
Did they not have ninjas back there to help on the ramp? I ask mostly out of surprise. They almost always have people backstage to help with that because anyone who comes off stage into the dark (whether backstage or into the house) is going to have trouble adjusting to the low light. That's why we had a whole line of ninjas along the ramp backstage for the masquerade. (I didn't work the Hugos.) We usually have ninjas by all of the stairs for the same reasons.

This is not to say that a ramp in the front isn't a good idea. I think it is. I know they ran into some problem with having a second ramp.

Date: 2012-09-06 09:00 pm (UTC)
From: [personal profile] mariness
I'm mildly curious, and not exactly trying to be offensive -- are you really reading my comments?

I'm asking because in two separate comments now I have pointed out that yes, there was a hidden ramp, and that people were guided down the ramp and/or got help negotiating the ramp, kinda implying that yes, people were there to help at the ramp, primarily because the ramp was behind a curtain and in the dark. Which also meant that if a wheelchair user had won, that user would have had to go around to the back, be helped up the ramp because of the dark, and then allowed on stage, instead of just getting to go directly up on stage.

It's all awesome that people were there to help get people down a ramp. (Although I'll add that generally speaking, if I need help with a ramp, there's a problem with the ramp.) It's sorta awesome that Worldcon remembered to have a ramp. It's a little less awesome that Worldcon HAD a ramp and chose to put it behind a curtain and in the dark. And THAT'S the complaint that I am making here.

Date: 2012-09-06 10:03 pm (UTC)
dulcinbradbury: A picture from my rock. :) (Default)
From: [personal profile] dulcinbradbury
I'll admit that I misread your first comment, for which I do apologize.

For your second comment, I interpreted it as "needed to find someone to help" rather than "needed to accept the help offered." If that had been the case, I was about to be appalled. And I do agree that a ramp out front would have been a better plan.

The ramp they did have was used for accessibility in getting onstage for the masquerade (which is always from backstage for the surprise of the presentation). It was long and I don't know that they could have moved it out front, given the way it was put together. The right answer would have been a second ramp for out front.

Date: 2012-09-06 10:11 pm (UTC)
From: [personal profile] mariness
According to Ursula Vernon people were backstage to help.

I am hoping that the ramp can be changed next year. If the San Antonio Convention Center is anything like the Orange County Convention Center here in Orlando (and from pictures they seem to be kinda the same sort of general purpose convention centers) they should have several types of ramps available, including adjustable ones and one that can be bent with a little landing and put on the side of the stage -- I've seen those at the Disney convention centers as well. This, unlike, say, the number of elevators at the Hyatt at DragonCon, is a solvable problem.

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